Why when I run a report are my employees listed in the department: (none)?

• Related Articles

• Client Retention by Employee Report

  The Client Retention by Employee report offers a whole new way of looking at new client retention. You have the ability to manage retention results by seeing how long it has been since the client’s last appointment, how many days there were between ...

• I marked the day off in my company hours — why are my employees not marked as off?

  You must go to each employees' Hours tab on their Employee Card. There you will need to customize the day off.

• Why are all my employees' hours in overtime?

  Please go to Setup > General > Company. You will see the Overtime Start fields to fill in. If you do not pay overtime on a daily basis (please check your state’s laws regarding this) then put in "24" for the Daily. 

• Employee Security (For Owners)

  As a business owner, setting up employee security can be a daunting task with so many options available. This document is intended to define each of the available security options so that you will know you’re assigning appropriate permissions to each ...

• Troubleshooting

  Additional Resources This Troubleshooting Guide is designed to help you solve many of the most common challenges encountered when using the STX desktop software.  STX uses ‘server’ files when accessing the database. If you have only a single ...